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Cookie Policy

What Are Cookies

Welcome to Merkur Casino. This Cookie Policy explains what cookies are, how we use them on our website, and what your choices are regarding their use. Cookies are small text files placed on your computer or mobile device when you visit a website. They make websites work more efficiently and provide reporting information to personalize your experience. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

The information gathered by cookies is not typically used to identify you directly. However, it can be used to provide you with a more personalized web experience. By continuing to use the Merkur Casino website, you are agreeing to our use of cookies in accordance with this policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the Merkur Casino website.

How We Use Cookies

Merkur Casino uses cookies for several reasons. Primarily, they help us enhance your browsing experience, making the website function correctly and securely. We also use them to understand how you interact with our services, allowing us to improve our offerings and tailor content to your preferences. They enable us to remember your preferences, provide secure access to your account, and deliver relevant advertisements.

Our use of cookies falls into several categories, each serving a distinct purpose so that your experience at Merkur Casino is smooth, secure, and enjoyable. We are committed to transparency regarding our data practices and providing you with control over your privacy.

Essential Cookies

These cookies are necessary for the Merkur Casino website to function correctly. Without them, you would not be able to navigate the site, log in to your account, or access secure areas. They enable core functionalities such as security, network management, and accessibility. These cookies do not gather any personally identifiable information about you and are typically session-based, meaning they are deleted once you close your browser.

  • Authentication Cookies: These cookies help us identify you when you log in so that your session remains secure and you can access your account features without repeatedly entering your credentials.
  • Security Cookies: We use these to detect and prevent security threats and fraudulent activities. They are crucial for maintaining the integrity of our platform and protecting your data.
  • Session Management Cookies: These cookies remember your progress through the site, for example, keeping items in your shopping cart or remembering your game state within a session.

Analytics Cookies

Analytics cookies collect information about how visitors use the Merkur Casino website, such as which pages are visited most often, and if they receive error messages from web pages. These cookies do not collect information that directly identifies you. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works and to understand what interests our users.

  • Performance Monitoring: We use these to track the performance of our website, identifying areas for improvement and providing a smooth user experience.
  • User Behavior Analysis: These cookies help us understand user patterns and trends, allowing us to optimize our website layout, content, and features based on actual usage data.
  • Error Reporting: They assist us in identifying and resolving technical issues, maintaining the reliability and stability of the Merkur Casino platform.

Functional Cookies

Functional cookies allow the Merkur Casino website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For instance, they can remember changes you have made to text size, fonts, and other parts of web pages that you can customize. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog.

  • Preference Cookies: These cookies store your preferences, such as language settings, currency, and display options, to personalize your experience on Merkur Casino.
  • Personalization Cookies: They enable us to remember your past interactions and tailor content, offers, and recommendations specifically for you.

Marketing and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

  • Targeted Advertising: These cookies help us display relevant ads to you on other websites based on your browsing activity on Merkur Casino.
  • Campaign Performance: We use them to track the effectiveness of our marketing campaigns, allowing us to optimize our advertising spend and strategies.
  • Retargeting: These cookies enable us to show you ads for Merkur Casino services you have previously shown interest in, even after you have left our site.

Third-Party Cookies

In addition to our own cookies, Merkur Casino may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third-party providers have their own privacy policies for how they handle information, and we recommend you review them. We carefully select our third-party partners so they adhere to high standards of data protection and privacy.

Examples of third-party services that may set cookies on our website include analytics providers, advertising networks, and social media platforms if you choose to interact with them via our site. Merkur Casino is not responsible for the privacy practices or the content of these third-party websites.

How Long Cookies Last

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies only last until you stop browsing. Persistent cookies last until they expire or are deleted. Most of the cookies we use are session cookies, designed to enhance your current visit to Merkur Casino and are deleted automatically when you close your browser. Persistent cookies, such as those used for remembering your preferences or login details, will remain on your device for a longer, specified period or until you manually delete them. You have control over the deletion of persistent cookies through your browser settings.

Managing and Disabling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie banner or by adjusting your browser settings. Most web browsers allow some control of most cookies through the browser settings. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. You can also block all cookies. Please note that if you choose to disable cookies, some features of the Merkur Casino website may not function properly or may become unavailable.

For more information on how to manage and delete cookies, visit allaboutcookies.org. Please be aware that restricting cookies may impact the functionality and user experience of Merkur Casino and many other websites you visit.

Do Not Track

Some web browsers may transmit "Do Not Track" signals to websites with which the browser communicates. As there is no standard for how "Do Not Track" signals are to be interpreted, Merkur Casino does not currently respond to "Do Not Track" signals. However, we respect your privacy and offer you the ability to manage your cookie preferences as outlined in this policy. We are monitoring developments concerning the "Do Not Track" standard and may implement it if a universally accepted standard is established.

Merkur Casino may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of the Merkur Casino website after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us. You can reach our support team through the contact methods provided on the Merkur Casino website, or by writing to our registered office address. We are committed to addressing any concerns you may have regarding your privacy and data protection.